Catering Partner Help Center

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Catering Partner Help Center

Getting Started with ezManage

Getting Started with ezManage

Getting Started with ezManage

What is ezManage?

How do I sign in to ezManage?

ezManage Tutorial Videos

Preventing Fraud - Best Practices

Interested in using ezCater integrations?

How to optimize your store settings for findability

How do I manage my ezOrdering customers?

Guía de Inicio de ezCater

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Training Resources

2024 ezCater Training Webinar

Accepting & Reconfirming Orders

Accepting orders in ezManage

How do I accept orders using the ezManage iOS app?

What is the Reconfirm Order task?

Order Modifications

How do I request ezDispatch?

What does the updated rejection workflow look like?

How drivers can send customer delivery updates in two clicks!

What is Setup required?

How do I print ezCater orders?

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Marketing Tools

Get more orders by using the Preferred Partner and ezRewards program

Vendors that specialize in packaging and delivery?

Promotions

How to create promo codes for ezOrdering customers

Reports

Where can I create an order report in ezManage?

Reviews

Where can I find my Customer Reviews?

How do reviews work on ezCater?

Account & Store Settings

Supplier Diversity at ezCater: Frequently Asked Questions

How do I update my Delivery Settings?

How do I update my Lead Time?

How do I update my Operating Hours?

How do I create store groups?

How do I update my account settings?

How do I add a Temporary Closure?

ezManage Troubleshooting Guide: Accessing your ezManage Account

ezManage Troubleshooting Guide: Email and Text Notifications

How to Switch Your Web Browser to Continue Using ezManage

Why can’t I find my restaurant on ezCater?

Optimize your settings for more orders

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Integrations & Public API

How to create and remove API users in ezManage

Support

Who can I contact for help?