Catering Partner Help Center
Sign in to ezManage
Getting started with ezManage
About ezCater Solutions
About ezCater
ezCater Marketplace
ezOrdering
ezManage
Delivery Solutions
Relish
Getting started with ezManage
Getting Started
Marketing Tools
iOS App
Delivery Solutions
Direct Entry
Promotions
Customer Management
Reports
Reviews
Account & Store Settings
ezDispatch & Delivery Management
ezDispatch
Delivery Management
Menus & Photos
Menus
Photos
Payments & Taxes
Payments
Taxes
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Catering Partner Help Center
Getting started with ezManage
About ezCater Solutions
About ezCater
ezCater Marketplace
ezOrdering
ezManage
Delivery Solutions
Relish
Getting started with ezManage
Getting Started
Marketing Tools
iOS App
Delivery Solutions
Direct Entry
Promotions
Customer Management
Reports
Reviews
Account & Store Settings
ezDispatch & Delivery Management
ezDispatch
Delivery Management
Menus & Photos
Menus
Photos
Payments & Taxes
Payments
Taxes
Getting started with ezManage
Getting Started
What is ezManage?
Getting started with ezManage
How do I sign in to ezManage?
ezManage Training Resources & ezManage Webinar Registration
What can I expect from my first ezCater order and how will I be notified?
Interested in using ezCater integrations?
ezManage Tutorial Videos
What is Capacity Management?
How do I request ezDispatch?
Want more orders?
What does the updated rejection workflow look like?
Contact customers directly through the self-service order requests feature in ezManage
Who can I contact for help?
How do I set up Holiday Closures in ezManage?
How do I add order pickup instructions?
What is the Reliability Rockstar program?
How will Reliability Rockstars be evaluated?
NEW! Delivery contacts for every Marketplace order
Where can I see order issues?
See more
Marketing Tools
Get more orders by using the Preferred Partner and ezRewards program
New: Recommended Services Program
Vendors that specialize in packaging and delivery?
Do you have social media assets available?
iOS App
How do I accept orders using the ezManage iOS app?
How does the ezManage app work?
Delivery Solutions
ezCater's Delivery Solutions
Direct Entry
How do I create new orders in ezManage?
How do I request ezDispatch for Direct Entry orders?
What does the quote experience look like for the customer?
How do I process a refund or provide compensation for Direct Entry orders?
What are the tax categories for Direct Entry?
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Promotions
How to create promos codes
How to create promo codes for ezOrdering customers
Customer Management
How do I manage customers?
Who can see my customer information?
How do I manage leads?
Who can see my leads?
How do I create a house account?
How do I use house accounts?
How do I send an invoice?
Customer Management FAQs
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Reports
What can I do on the Reports tab in ezManage?
Reviews
Where can I find my Customer Reviews?
How do reviews work on ezCater?
Account & Store Settings
Supplier Diversity at ezCater: Frequently Asked Questions
How do I make changes to my account?
How do I update my Delivery Settings?
How do I update my Lead Time?
How do I update my Operating Hours?
How do I create store groups?
How do I update my account settings?
How do I add a Temporary Closure?
ezManage Troubleshooting Guide: Accessing your ezManage Account
ezManage Troubleshooting Guide: Email and Text Notifications
How to Switch Your Web Browser to Continue Using ezManage
Why can’t I find my restaurant on ezCater?
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