1. Catering Partner Help Center
  2. Coronavirus (COVID-19) Updates

Update Your Open Status

Available For Orders? Still Temporary Closed?

You can check and edit your Temporary Closure status via ezManage by logging in, clicking the Settings tab, and scrolling down to the Store Hours Section. If you own and operate multiple locations on ezCater, you will have to select the store first to view the Store Hours.

For further assistance, you can check out this Tutorial Walkthrough on editing your current Temporary Closures or adding new ones as needed.

Have You Closed Due to COVID?

We understand that these are challenging times. If you’ve had to shut your doors, please email partnersuccess@ezcater.com with the number of locations and their addresses, and confirmation of the final payment method so we can make sure your account is properly updated and you are paid for any remaining orders.

Don’t Have an ezManage Account Set Up?

You can reach our Support Team at 1-800-488-1803 or support@ezcater.com for assistance in getting your account set up hassle free so you can start managing your accounts.