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Catering Partner Help Center
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Reliability
  • Reliability
    • Operational Metrics
    • Reliability Tools
    • Reliability Rockstar Program
  • Getting Started with ezManage
    • Getting Started with ezManage
    • Training Resources
    • Accepting & Reconfirming Orders
    • Marketing Tools
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    • Reports
    • Reviews
    • Account & Store Settings
    • Integrations & Public API
    • Support
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    • About ezCater
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    • Delivery Solutions
    • Relish
  • ezDispatch & Delivery Management
    • ezDispatch
    • Delivery Management
  • Menus & Photos
    • Menus
    • Photos
  • Payments & Taxes
    • Payments
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      1. Catering Partner Help Center
      2. Reliability
      • Reliability
        • Operational Metrics
        • Reliability Tools
        • Reliability Rockstar Program
      • Getting Started with ezManage
        • Getting Started with ezManage
        • Training Resources
        • Accepting & Reconfirming Orders
        • Marketing Tools
        • Promotions
        • Reports
        • Reviews
        • Account & Store Settings
        • Integrations & Public API
        • Support
      • About ezCater Solutions
        • About ezCater
        • ezCater Marketplace
        • ezOrdering
        • ezManage
        • Delivery Solutions
        • Relish
      • ezDispatch & Delivery Management
        • ezDispatch
        • Delivery Management
      • Menus & Photos
        • Menus
        • Photos
      • Payments & Taxes
        • Payments
        • Taxes

      Reliability

      Operational Metrics

      • Why is reliability important?
      • Operational Metrics
      • What is Operational Accountability?
      • Operational best practices
      • Reduce rejections and cancellations
      • Operational Metrics Deep Dive
      • COMING SOON! New Metrics for Operational Accountability
      See more

      Reliability Tools

      • ezCater's Delivery Solutions
      • What is Capacity Management?
      • How do I add order pickup instructions?
      • Where can I see order issues?
      • How do I set up Holiday Closures in ezManage?
      • View the delivery contact on every Marketplace order
      • Communicate directly with customers through ezManage
      • NEW! Live Delivery Tracking
      • NEW! Food Ready for Pickup
      See more

      Reliability Rockstar Program

      • What is the Reliability Rockstar program?
      Need help? Email: partnersuccess@ezcater.com
      • Sign in to ezManage