What is Capacity Management?

You now have the ability to set your daily order capacity from within the settings tab of ezManage. This tool will help ensure that you are only receiving orders that you can accept which will help you avoid rejections and cancellations.   Choose a number of orders that your business can accept based on the day of the week or the time of day and we'll make sure you don't get overwhelmed with orders.   

How it works:

  1. Set your limit
    1. Choose to limit your orders by "'daily total orders" or by "limits per meal."
    2. When choosing limits per meal you can set capacities for each day of the week based on the meal time  (breakfast, lunch and dinner) 
  2. Choose automatic or optional closure
    1. At the top of the screen, toggle the setting for Prevent new orders  to "on" if you'd like us to automatically set a temporary closure once you accept your maximum number of orders.  
    2. With this setting off, we will prompt you to either Set a temporary closure or Continue receiving orders once you hit your limit.  (screenshot below)

How do I edit my order capacity?

1. Open yourSettings tab and scroll down till you reach the Daily Capacity Limits section of the page.

2. Click the edit button to open your capacity settings and make changes. Toggle on/off for automatic temporary closure

3. Choose to set your limit by Daily total orders or Limits per meal.  

4.  Set your daily capacity for each day or day-part. To turn the capacity limit on or off for each day, simply click the check box to set your day to "no max". 

Capacity Management

If you have any questions, please reach out to the Partner Success team at partnersuccess@ezcater.com