Customers are able to submit modifications on their orders up to your specified lead time in your account settings. When a modification is submitted, you will receive a notification via text, email and/or iOS push notification prompting you to confirm the modification. Open the order in your ezManage account and review the changes made on the order which will be highlighted in a blue banner at the top of the order details. Click the blue "Confirm Modification" button in the top right-hand corner and this will alert the customer that their modification has been accepted. Be sure to print the updated order to ensure all staff members are aware of the change.
1. You'll receive a modification notification and a task card will appear on the orders home page.
2. Open the order details page by clicking the order number, and confirm the customer modification highlighted in the blue banner at the top of the page.
3. Print the order and replace the original.
