Customers love knowing exactly when their catering will arrive. Delivery tracking gives them confidence, helps them stay organized, and ensures a smooth experience for their team or event. It’s a simple way to build trust and deliver the reliable service today’s customers expect.
Qualify for Reliability Rockstar status, improve visibility, and enhance your customer experience by tracking 75% or more of your deliveries. Read more about exactly how we calculate Reliability Rockstar here.
Why it matters
- Tracking is a core metric for Reliability Rockstar
- Orders must include pickup and dropoff events to count as tracked
- Deliveries with photo proof improve customer trust and reduce support issues
If you… |
Use this solution |
What it does |
Need professional drivers for your deliveries, follow the link here to learn more. |
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Already use a tracking system or third party partner |
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Use in-house drivers and need a tracking tool |
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Questions or need help getting started? Reach out to: partnersuccess@ezcater.com