Choosing a Delivery Tracking Solution

Customers love knowing exactly when their catering will arrive. Delivery tracking gives them confidence, helps them stay organized, and ensures a smooth experience for their team or event. It’s a simple way to build trust and deliver the reliable service today’s customers expect. 

Qualify for Reliability Rockstar status, improve visibility, and enhance your customer experience by tracking 75% or more of your deliveries. Read more about exactly how we calculate Reliability Rockstar here.

 Why it matters

  • Tracking is a core metric for Reliability Rockstar
  • Orders must include pickup and dropoff events to count as tracked
  • Deliveries with photo proof improve customer trust and reduce support issues

If you…

Use this solution

What it does

Need professional drivers for your deliveries, follow the link here to learn more.

ezDispatch

  • Utilize reliable, professional catering drivers for your ezCater deliveries
  • Includes tracking, customer updates, and delivery photo sharing
  • 99.5% tracking on all orders

Already use a tracking system or third party partner

Delivery Public API

  • Pass real-time self-delivery tracking data to ezCater
  • Works with custom integrations or select partners
  • Supports pickup, dropoff, GPS, and photo events

Use in-house drivers and need a tracking tool

ezManage Delivery App 

  • Assign deliveries to your drivers
  • Track delivery status and share photos
  • Available on mobile and web

Questions or need help getting started? Reach out to: partnersuccess@ezcater.com