What is ezDispatch and how does it work?

Get delivery support on demand.

No need to turn down valuable catering orders you can’t deliver. Deliver the orders you’re able to, and hand the rest off to ezCater’s network of reliable delivery providers — vetted by us to protect your reputation. If you do not have any drivers, you can have ezDispatch assigned automatically as soon as customers submit their order. all you'll have to do is prepare the order by the specified pick up time and we'll take care of the delivery. 

To request help with ezDispatch or get signed up for automatic ezDispatch, please fill out the form or contact delivery@ezcater.com.

There are two options to meet your needs:

1. Do you normally deliver but you've reached your limit for the day? Deliver the catering orders you’re able to and hand the rest off to ezDispatch.

2. Have a pickup-only catering business? Use ezDispatch to serve delivery customers without building your own delivery fleet. We can deliver up to 20-miles away. 

How it Works:

1. You request ezDispatch from within ezManage and we'll find you a driver from our nation-wide delivery network.  

2. You get a confirmation email. It shows the delivery provider and pickup time. These will also be available in the order details.

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3. The driver picks up the order. Prepare it for pick-up, confirm the 6-digit order number with the delivery driver, and make sure the delivery driver takes all the correct items. Please call us if the driver does not arrive within 15-minutes of the pick-up time. 

To provide feedback or for more information, contact delivery@ezcater.com.