ezManage Tutorial Videos

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Getting Started with ezManage

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ezManage gives you fast access to all aspects of your catering business: order management, delivery management, reporting, marketing tools, and more. Watch our short tutorial videos and get started right away.

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Food Ready for Pickup

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Getting Started

What is the ezCater Marketplace?

What to expect from your first catering order

NEW! Live Delivery Tracking

2025 Training Webinar

NEW! Delivery Windows

NEW! Customer Setup preferences

Getting Started with the ezManage iOS App

Access the Reports Tab

How to take professional food photos using your phone

Utilize the Marketing Tools Tab to Get More Orders

Viewing Payment History

Viewing Customer Reviews

7 Tips to Make your Catering Menu Stand Out

Self-Service Order Requests

Reliability

COMING SOON! Reliability Rockstar Update 2025

NEW! Capacity Management Update

Introducing Operational Drill Downs

Introducing Operational Metrics

What is the Reliability Rockstar Program?

Focus on Order Accuracy

Reduce Order Rejections

Eliminate Harmful Cancelations

Improve your On-time percentage

Increase your Star Rating

Manage your Daily Order Capacity

Add Pickup Instructions

Setup Holiday Closures

Enable Sound Alerts to Improve Response Time

NEW! Delivery Contacts for Every Marketplace Order

NEW! Rejection and Cancelation Alerts

New! Cancelation and Rejection Insights

Viewing Order Issues Within ezManage

Menu, Settings, & Parameters

Requesting a Menu Update

Adding Users and Updating Permissions and Notifications

Add a Temporary Closure

Editing Your Lead time

Setting Your Hours of Operation

ezDispatch & Delivery Management

NEW! Food Ready for Pickup

Introducing ezDispatch

ezDispatch- Standard Operating Procedures

ezCater's Delivery Solutions

Adding and Assigning Drivers

NEW! Delivery Reporting

Delivery QR Codes

Videos de Capacitación en Español

Entrenamiento en la Web de ezCater

¿Qué es el ezCater Marketplace?

Que esperar con tu primera orden de ezCater