What can I do on the Reports tab in ezManage?

Download detailed Excel reports of your completed or rejected orders to better understand your catering business and for forecasting.

ezManage gives you fast access to all aspects of your catering business. Through the Reports tab you can:

  • Download detailed Excel reports of your completed or rejected orders.
  • Customize the date range.
  • Use the information to better understand your catering business and for forecasting.

Create Reports

Use the Reports tab to build a new report on your completed ezOrdering and Marketplace orders. To start, click the Create New Report button in the upper righthand corner of your Reports page.

Step 1: Select the type of report you want to create – completed orders or rejected orders.

Completed order reports show data for orders fulfilled in the selected date range, including:

  • Order number
  • Delivery address
  • Store number and name
  • Event date and submission date
  • Food total
  • Delivery fee
  • Tip
  • Commission, tax, tax remitted by ezCater, and credit card fee
  • Adjustments, discounts, and misc. fees
  • Preferred Caterer program & ezRewards deductions
  • Caterer total due
  • Order status
  • Payment method
  • Order source — Marketplace, ezOrdering, or Direct Entry — and delivery method

Rejected order reports show data for orders rejected in the selected date range, including:

  • Order number
  • Store number and name
  • Event date and submission date
  • Rejection date
  • Rejection reason
  • Food total
  • Order source — Marketplace, ezOrdering, or Direct Entry — and delivery method

Step 2: If you have more than one location, select the store(s) you wish to create the report for by clicking on your selected store. It will be added to the box on the right.

Step 3: Define a date range by selected a start date and end date.

Step 4: Name your report.

Step 5: Click the Create Report button to generate your report.

View Reports

Once your report has been generated, you click the download button to save an Excel file of your report onto your computer. Download and view previously generated reports using the full list reports on your Reports tab.