What is ezManage?

Manage all your catering orders.

ezManage gives you fast access to all aspects of your catering business: orders, reports, marketing tools, and more. You're busy, so ezManage helps you focus on the task at hand quickly and efficiently. It's all about keeping you confident and in control.

Sign in at ezmanage.ezcater.com. To create an account or get your username, contact (781) 519-6333 or support@ezcater.com.

Orders

  • Accept or reject new orders (or request ezDispatch if available in your area).
  • Confirm modifications to existing orders.
  • Create and manage offline orders with Direct Entry.
  • See a list or calendar view of all your past and upcoming orders.
  • Filter by status, source, and time period.View and print details of an individual order.

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Dashboard

  • See the source of recent orders.
  • Add ezOrdering to your website.
  • Promote your ezOrdering menu with social media and other marketing tools.

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Payments

  • View your list of payments from ezCater. (Learn more about payments.)
  • See when the next payment date is.
  • View a detailed payment breakdown, including subtotals, fees, and optional marketing costs.

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Rankings

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Customers

  • Get a list of your ezOrdering customers.
  • See a customer’s contact information, order history, average order, and total spend.

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Performance

  • Get a high-level view of your recent sales, order totals, and average order value.
  • See totals for all stores, or drill down by store.
  • View week, month, or year to date.

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Reports

  • Download detailed Excel reports of your completed or rejected orders.
  • Customize the date range.
  • Use the information to better understand your catering business and for forecasting.

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Reviews

  • Read reviews left by ezCater customers.
  • View the original order details for each review.

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Settings

  • Change your ezManage username and password.
  • Add new ezManage users and set permissions.
  • View the current settings for your store.
  • Set a temporary closure.
  • Update your lead-time.
  • Change your hours of operation.

 

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