How does it work?
Watch the video to see how to request ezDispatch.
ezDispatch allows you to request professional, reliable catering drivers if you need additional capacity. You can request delivery on all ezCater orders at locations that have ezDispatch coverage. Delivery can be requested as late as 90 minutes before a delivery time, by logging into ezManage.
If you do not have access to ezManage, please email firstname.lastname@example.org.
Please reach out to email@example.com if you have questions.
Request ezDispatch on new orders - Desktop
Log in to ezManage and find new orders under action required. Click "View Order." If ezDispatch is available in your area, you can request a driver by clicking "Request ezDispatch". You can also accept the order now and request delivery later. See "Request ezDispatch on accepted orders" below.
Request ezDispatch on accepted orders - Desktop
Delivery can be requested as late as 90 minutes before a delivery time on previously accepted orders. Go to your Orders page and select the order you'd like to request ezDispatch for. The request ezDispatch button will be available in Delivery Details on the order details page.
Request ezDispatch on new orders - ezManage app
Download the ezManage iOS app from the app store if you haven't already. Click into the new order and select "Take Action." Simply request ezDispatch and then confirm, you will receive a notification and updated details once a driver is found.
Request ezDispatch on accepted orders - ezManage app
In order to use this feature, you must have the latest version of the ezManage app. Go to the orders tab to see your accepted orders. Click into the order details, scroll down and click "Take Action." You will have the ability to request ezDispatch up to 90 minutes before the order needs to be delivered.
If you’d like to get in touch with an ezDispatch representative, please fill out this form.