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Catering Partner Help Center
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  • About ezCater Solutions
    • About ezCater
    • ezCater Marketplace
    • ezOrdering
    • ezManage
    • Delivery Solutions
  • Getting Started
    • Partner with ezCater
    • Getting Started with ezManage
    • Account & Store Settings
    • Reliability Rockstar
    • Marketing Programs & Resources
    • Integrations - Public API
    • Covid-19
  • ezManage
    • iOS App
    • Delivery Solutions
    • Direct Entry
    • Promotions
    • Customer Management
    • Reports
    • Reviews
    • Settings
    • ezManage Updates
    • Troubleshooting
  • Menus & Photos
    • Menus
    • Photos
  • Delivery
    • ezDispatch
    • Delivery Management
  • Payments & Taxes
    • Payments
    • Taxes
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      1. Catering Partner Help Center
      2. ezManage
      • About ezCater Solutions
        • About ezCater
        • ezCater Marketplace
        • ezOrdering
        • ezManage
        • Delivery Solutions
      • Getting Started
        • Partner with ezCater
        • Getting Started with ezManage
        • Account & Store Settings
        • Reliability Rockstar
        • Marketing Programs & Resources
        • Integrations - Public API
        • Covid-19
      • ezManage
        • iOS App
        • Delivery Solutions
        • Direct Entry
        • Promotions
        • Customer Management
        • Reports
        • Reviews
        • Settings
        • ezManage Updates
        • Troubleshooting
      • Menus & Photos
        • Menus
        • Photos
      • Delivery
        • ezDispatch
        • Delivery Management
      • Payments & Taxes
        • Payments
        • Taxes

      ezManage

      • What is ezManage?
      • Getting started with ezManage

      iOS App

      • How do I accept orders using the ezManage iOS app?
      • How does the ezManage app work?

      Delivery Solutions

      • ezCater's Delivery Solutions

      Direct Entry

      • How do I create new orders in ezManage?
      • How do I request ezDispatch for Direct Entry orders?
      • What does the quote experience look like for the customer?
      • How do I process a refund or provide compensation for Direct Entry orders?
      • What are the tax categories for Direct Entry?
      See more

      Promotions

      • How to create promos codes

      Customer Management

      • How do I manage customers?
      • Who can see my customer information?
      • How do I manage leads?
      • Who can see my leads?
      • How do I create a house account?
      • How do I use house accounts?
      • How do I send an invoice?
      • Customer Management FAQs
      See more

      Reports

      • What can I do on the Reports tab in ezManage?

      Reviews

      • Where can I find my Customer Reviews?

      Settings

      • How do I make changes to my account?
      • How do I update my Lead Time?
      • How do I update my Operating Hours?
      • How do I create store groups?

      ezManage Updates

      • What does the updated rejection workflow look like?

      Troubleshooting

      • ezManage Troubleshooting Guide: Accessing your ezManage Account
      • ezManage Troubleshooting Guide: Email and Text Notifications
      • Why can’t I find my restaurant on ezCater?
      • How to Switch Your Web Browser to Continue Using ezManage
      Need help? Email: partnersuccess@ezcater.com
      • Sign in to ezManage